1. Who we are
AlcheClip (“we”, “our”, “us”) operates the website at https://alcheclip.com and the AI clip generation service available through it (the “Service”). For any privacy-related question you can reach us at support@alcheclip.com.
2. What we collect
Account data
When you sign up we collect your email address, the authentication provider you used (email + password, or Google OAuth), and an internal user ID. If you upgrade to a paid plan, our payment processor (Stripe) records your billing details — we never see your full card number.
Content you submit
Videos you upload, YouTube URLs you submit, and the clips, transcripts, thumbnails, and zip archives our pipeline produces from them. These files live in private object storage with per-user access controls.
Usage telemetry
Standard server logs (IP address, timestamp, request path, response status), used to diagnose abuse and pipeline failures. We do not use third-party analytics that track individual visitors across the open web.
3. What we do with it
- Run the clip generation pipeline you asked us to run.
- Bill you accurately and prevent payment fraud.
- Send transactional email about your account and your jobs.
- Detect, investigate, and stop abuse of the Service.
- Comply with legal obligations when we receive a valid request.
4. What we do not do
- We never train AI models on your uploads or clips. Whisper transcription happens against OpenAI's hosted API under our enterprise data terms; OpenAI does not retain that audio for training.
- We never sell or share your videos with advertisers, data brokers, or any third party that resells data.
- We never apply a watermark on the Basic or Pro plan. Pixels are yours.
5. How long we keep things
Source videos, generated clips, transcripts, and zip archives auto-delete 30 days after the job is created. Account email and billing records are retained for as long as you maintain an account, plus the period required by tax and accounting law (typically 7 years).
6. Sub-processors
We use the following third parties to run the Service. Each is bound by their own contract and privacy policy:
- Supabase — authentication, database, file storage, realtime messaging.
- Vercel — application hosting and serverless compute.
- Inngest — orchestration of the clip-generation pipeline.
- OpenAI — Whisper audio transcription. Calls run under OpenAI API terms with no training opt-in.
- Stripe — subscription billing and payment processing.
- Upstash — rate limiting (no content stored, only request counters).
7. Your rights
Depending on where you live (GDPR for the EU/UK, CCPA/CPRA for California, and similar regimes elsewhere) you have rights to access, correct, delete, and port your personal data, and to object to or restrict processing. To exercise any of these, email support@alcheclip.com from the address tied to your account. We respond within 30 days.
8. Children
AlcheClip is not directed at children under 13 (or under 16 in the EU/UK). We do not knowingly collect data from children. If you believe we have, contact us and we will delete the account.
9. International transfers
Our infrastructure runs in the United States. If you access AlcheClip from outside the US, your data is transferred to the US for processing. Where required, we rely on Standard Contractual Clauses with our sub-processors.
10. Cookies
We use a small number of strictly-necessary cookies for authentication (your Supabase session) and security. We do not use advertising cookies or cross-site tracking pixels.
11. Changes to this policy
We'll update this page when we materially change how we handle data and update the effective date at the top. For changes that affect existing users, we'll email account holders.
12. Contact
Privacy questions: support@alcheclip.com.